An instant business classic and bestseller--the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience helping such companies as Xerox, Westinghouse, American Express, and Fidelity Investments, and provides the most thoroughly researched and practical information ever available on customer service.
發表於2025-02-14
The Customer-Driven Company 2025 pdf epub mobi 電子書 下載
圖書標籤:
The Customer-Driven Company 2025 pdf epub mobi 電子書 下載