Funeral Home Customer Service A–Z 2024 pdf epub mobi 電子書 下載

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Funeral Home Customer Service A–Z pdf epub mobi 圖書描述

From personalising memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's 'experience economy' customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues addressed, funeral professionals will be able to meet and exceed the sensitive necessities of families in pain.

Funeral Home Customer Service A–Z 2024 pdf epub mobi 電子書 下載

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發表於2024-09-19

Funeral Home Customer Service A–Z 2024 pdf epub mobi 電子書 下載

Funeral Home Customer Service A–Z 2024 pdf epub mobi 電子書 下載

Funeral Home Customer Service A–Z 2024 pdf epub mobi 電子書 下載

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Funeral Home Customer Service A–Z 2024 pdf epub mobi 電子書 下載

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