Service Encounters 2024 pdf epub mobi 电子书

☆☆☆☆☆
简体网页||繁体网页

Service Encounters 2024 pdf epub mobi 电子书著者简介

Amy Hanser (PhD in Sociology, UC Berkeley) is Assistant Professor of Sociology at the University of British Columbia. She has published articles and a book, Service Encounters (Stanford 2008), on service work, consumption, and inequality in urban China. Her current research projects include study of consumer rights' discourse in China, of North American media portrayals of China-made products, and of street markets and street vendors in urban China.

Service Encounters 电子书图书目录

下载链接在页面底部

点击这里下载

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 复制链接

想要找书就要到本本书屋

onlinetoolsland.com

立刻按 ctrl+D收藏本页

你会得到大惊喜!!

发表于2024-05-02

Service Encounters 2024 pdf epub mobi 电子书

喜欢 Service Encounters 电子书的读者还喜欢

Service Encounters 电子书读后感

评分☆☆☆☆☆

In Service Encounters, Hanser provides a rich and nuanced ethnographic account of retail sectors in urban Northeast China. Through a close examination of the services and consumption that took place in three radically different Chinese retails stores, Hans...

评分☆☆☆☆☆

摘要：售货员之间存在鄙视链吗？《Service Encounters》回答了这一问题。它通过描写哈尔滨国营百货、外企私营百货和地下街这三种不同营销场域中销售员的服务风格差异，向我们展示出营销鄙视链是如何在售货员与顾客的互动服务中形成的，同时也从文化互动的角度提供给我们观看当...

评分☆☆☆☆☆

类似图书点击查看全场最低价

出版者:Stanford University Press

作者:Amy Hanser

出品人:

页数:256

译者:

出版时间:2008-2-6

价格:USD 19.95

装帧:Paperback

isbn号码:9780804758376

丛书系列:

图书标签: 社会学海外中国研究服务业社会问题当代中国人类学 society 阶级（关系型互动）

Service Encounters 2024 pdf epub mobi 电子书图书描述

This lively study explores how social and economic changes to Chinese society create new cultural values and forms of inequality. Amy Hanser examines changes to a particular set of jobs—service work, in this case salesclerk work—and the nature of the social interactions involved. It argues that a new "structure of entitlement," which makes elite groups feel more entitled to public forms of respect and social esteem, is constructed in settings like new, luxury department stores. The book not only shows how this change involves increasingly unequal relations between clerks and customers, but also demonstrates how marketplaces have become sites where social differences—and inequalities—are recognized and justified. The study's importance lies in its attention to ethnographic detail, its application of cultural theories of inequality to China, and its contribution to our understanding of contemporary China. Unlike other studies of inequality in urban China, this book takes a unique setting—the marketplace and the interactions between customers and salespeople—and a unique approach—the author herself worked as a salesclerk in three settings.

Service Encounters 2024 pdf epub mobi 电子书

想要找书就要到本本书屋

onlinetoolsland.com

立刻按 ctrl+D收藏本页

你会得到大惊喜!!