Raving Fans 2024 pdf epub mobi 電子書 下載


Raving Fans

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A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature -- not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace -- and turn their customers into raving, spending fans.

Raving Fans 2024 pdf epub mobi 電子書 下載

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Raving Fans 2024 pdf epub mobi 電子書 下載

Raving Fans 2024 pdf epub mobi 電子書 下載

Raving Fans 2024 pdf epub mobi 電子書 下載



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出版者:HarperCollins Entertainment
作者:Kenneth H. Blanchard
出品人:
頁數:160
譯者:
出版時間:1998-06-15
價格:USD 14.45
裝幀:Paperback
isbn號碼:9780006530695
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Raving Fans 2024 pdf epub mobi 電子書 下載
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