Designed specificially for call center management needs, ICMI's new dictionary is the most complete reference of call center industry terms available today, covering management, technology, processes, quality, finance and strategy. Hundreds of detailed descriptions, plus a complete list of acronyms
發表於2024-11-24
ICMI's Call Center Management Dictionary 2024 pdf epub mobi 電子書 下載
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ICMI's Call Center Management Dictionary 2024 pdf epub mobi 電子書 下載