"A clear, jargon-free, interesting report that takes a serious look at the digital dilemma issues and provides a good perspective."

--Steven Sachs, dean of information technology, Northern Virginia Community College

This report not only examines issues of access and equity in computer-mediated education, but also explores issues of cost, affordability, quality, and effectiveness. As policymakers and institutional planners struggle to make sense of new and emerging technology, they also must be prepared to implement statewide and federal policy reforms, standardize hardware and software configurations, affirm the social nature of learning, and preserve the quality and core values of higher education. The author discusses these and other key issues of the new digital age, offering advice and recommAndations to thoughtful leaders on the "front lines" of change.