Customer Service 2024 pdf epub mobi 电子书


Customer Service

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发表于2024-11-29

Customer Service 2024 pdf epub mobi 电子书

Customer Service 2024 pdf epub mobi 电子书

Customer Service 2024 pdf epub mobi 电子书



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出版者:Pearson Education (US)
作者:Elaine K. Harris
出品人:
页数:177
译者:
出版时间:2009-07-28
价格:$ 64.98
装帧:Paperback
isbn号码:9780135109311
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Customer Service 2024 pdf epub mobi 电子书 图书描述

The market-leader, Customer Service: A Practical Approach, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using an organized and concise layout, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture. This edition features a revised chapter on technology, new quick quizzes, job link activities, team building exercises, and expanded challenge projects. Focusing on problem solving, communication strategies and self-assessment, it transcends superficial elements and pinpoints the skills needed to improve and sustain customer satisfaction and business relationships.

Customer Service 2024 pdf epub mobi 电子书

Customer Service 2024 pdf epub mobi 电子书
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立刻按 ctrl+D收藏本页
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