"This text is so enjoyable to read and covers most of the major principles so well. The real kicker is that the students tell me they refuse to sell it back after the end of the semester because they think it will be useful during the rest of their lives. That's quite a recommendation."--Beverly Kelly, California Lutheran University

"I am impressed that, unlike many books in this category, Interplay presents a rather sophisticated review of communication theories for the introductory audience. Most importantly, this book does not treat the reader like a juvenile--the reviews of theories are cogent, yet assume that the readers are adults and are able to relate the material to their own experiences."--Jennifer Samp, University of Georgia

Product Description

Now in its eleventh edition, Interplay: The Process of Interpersonal Communication provides a comprehensive and engaging introduction to communication in interpersonal relationships. Blending topics of high student interest with rich pedagogy and an inviting visual format, this leading text shows how scholarship and research can help students understand their own relationships and communicate better in everyday life.

NEW TO THE ELEVENTH EDITION

* Revised and expanded material discusses hot-button issues including the influence of social networking websites on relationship formation, cultural differences as generalizations, neurobehavioral challenges in perception, linguistic convergence/divergence, the impact of new media on listening, communicating relational commitment, repairing damaged relationships, and constructive criticism.

* New "Dark Side of Communication" sidebars--featured in each chapter--examine the more difficult and challenging issues of interpersonal communication, such as verbal abuse, compulsive talking, cyber-bullying, manipulation, the "silent treatment," and discrimination based on people's accents.

* Focus on Research sidebars--twenty of which are new to this edition--highlight current scholarship on important and interesting issues, including the impact of TV makeover shows on viewers' self-images, impression management in online dating, the phenomenon known as "gaydar," gender differences in instant messaging habits, and "friends with benefits" relationships.

* A new chapter, "Communication in Families and at Work"--drawn from the previous edition's appendices--looks at the dynamics of family and work relationships.

* Film Clip sidebars--eighteen of which are new to this edition--profile recent feature films that illustrate communication concepts. Clips include Spanglish (culture and communication), Shark Tale (identity management), Lars and the Real Girl (constructing narratives), The Devil Wears Prada (poor listening habits), The Break-Up (relational stages), and Juno (managing conflict).