Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.
發表於2024-11-25
Engaging Public Sector Clients 2024 pdf epub mobi 電子書 下載
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Engaging Public Sector Clients 2024 pdf epub mobi 電子書 下載