Listen Up How to Communicate Effectively at Work shows readers how to achieve greater cooperation and reduce stress at work as well as in personal relationships. Listen Up addresses listening as the key to effective communication. It presents easy-to-apply skills that will help readers to communicate successfully across gender, cultural and generational lines. In addition to basic written and verbal communication skills, it talks about the three workplace behavioral types and three learning types and how they impact communication. Eunice LeMay and Jane Schwamberger's research and personal experience, as both employees and managers in business and library environments, enabled them to compile the proven, successful, easy-to-implement techniques presented in "Listen Up " Bill Jensen, author of Simplicity and What Is Your Life's Work, says "Listen Up is a classic on the basics of communication that should be required reading for everyone who works "