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发表于2025-03-31

Release the Hostages 2025 pdf epub mobi 电子书

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出版者:

作者:Klapholz, Richard; Klarman, Alex;

出品人:

页数:150

译者:

出版时间:2009-3

价格:$ 25.43

装帧:

isbn号码:9780884271901

丛书系列:

图书标签: TOC

Release the Hostages 2025 pdf epub mobi 电子书图书描述

Is Customer Support More Than A Necessary Evil? For decades the Theory of Constraints has revolutionized the business world from Production on the shop floor to Engineering, Project Management and Marketing and Sales, the implementation of TOC has resulted in systemwide improvements that have increased profitability without significant investment. In this book, the sequel to The Cash Machine, we learn how Customer Support, considered both the "long arm of RandD" and the "extended support arm of Sales," can benefit from the application of TOC by becoming a profitable entity that sells services based on the value that's provided to customers and systematically puts resources and infrastructure in place in order to deliver quality support while making more money now and in the future.

Release the Hostages 2025 pdf epub mobi 电子书

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