Chapter 1 認識工作 Unit 1 Arriving at a new job新人報到Unit 2 Welcoming and introducing the newcomer歡迎與介紹新人Unit 3 Meeting your new boss or supervisor會見老闆／上司Unit 4 Learning about your office認識辦公室環境Unit S Learning about locations near your office認識公司周圍環境Unit 6 Learning about your company’s organization認識公司架構Unit 7 Asking／answering questions about your duties at work職責詢問與說明Chapter 2 公司內部聯絡 Unit 8 Greetings and small talk in the office辦公室內的基本問候語Unit 9 Telephone etiquette電話禮儀Unit 10 Taking messages記錄留言Unit 11 Taking a day off 請假Unit 12 Explaining reasons for being late說明遲到原因Unit 13 Email correspondence within the company公司內部的電子郵件Unit 14 Setting up a meeting會議準備事項Unit 15 Applying for stationery申請文具Unit 16 Making requests related to your work and asking for permission提齣公務申請並請求批準Chapter 3 硬件設備的使用 Unit 17 Using a fax machine傳真機的使用Unit 18 Using a copy machine復印機的使用Unit 19 Basic computer functions電腦的基本功能Unit 20 FTP and networks inside the company內部網絡與資源共享Unit 21 Using the lnternet互聯網的使用Unit 22 Using instant messengers for corresdondence通信軟件的使用Unit 23 Using a printer打印機的使用Unit 24 Using email電子郵件的使用Unit 25 Viruses and troubleshooting電腦中毒與問題處理Chapter 4 工作事務 Unit 26 Making proposals in a meeting在會議中提齣意見Unit 27 Running a meeting主持會議Unit 28 Discussing marketing strategy討論營銷策略Unit 29 Proposing a new project提齣新的項目Unit 30 Presenting a new product介紹新産品Unit 51 Discussing solutions to a problem討論問題的解決方案Unit 32 Discussing a mistake討論工作過失Unit 33 Accepting criticism and taking responsibility接受批評與承擔責任Unit 34 Distribution of work and resonsibilities責任歸屬與工作分配Unit 35 Feeling overworked and making complaints工作過量與抱怨Unit 36 Wormng overtime加班Chapter 5 對外的聯絡Unit 37 Contacting by email電子郵件的往來Unit 38 Contacting bv fax傳真的往來Unit 39 Making appointments with customers on the phone打電話與客戶預約會麵Unit 40 A 1unch meeting with customers與客戶的餐會Unit 41 Introducing and promoting your product介紹與推薦公司産品Unit 42 Describing and comparing products說明與比較産品Unit 43 Negotiating the price with customers與客戶議價Unit 44 Making purchases and comparing prices采購産品與比價Unit 45 Accepting orders and shipping orders接單與送貨Unit 46 Making a deal with a customer與客戶達成協議Unit 47 Discussing contract terms討論閤約條款Unit 48 Signing an official contract簽署正式閤約Unit 49 Dealing with complaints from customers處理客戶投訴Chapter 6 人事相關問題 Unit 50 Interviewing a job applicant麵試應聘者Unit 51 Explaining the benefits of the company說明公司福利Unit 52 Negotiating the salary交涉薪資Unit 53 Hiring a new employee聘用員工Unit 54 Tax issues稅務事宜Unit 55 Insurance issues保險事宜Unit 56 A promotion升遷Unit 57 A change in personnel人事變動Unit 58 Resignation辭職Unit 59 A lunch gathering between colleagues同事間的聚餐Chapter 7 社交與旅遊 Unit 60 Year-end bonuses年終奬金Unit 61 Staff outings員工旅遊Unit 62 Arran Ring a business trip安排齣差Unit 63 Booking a hotel room訂房Unit 64 Confirming flights and booking air tickets確認航班與訂機票Unit 65 Renting a car or taking public transportation租車或搭乘公共交通工具ANSWER KEY & SCRIPTSTRANSLATION
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