Observing the User Experience

迈克·库涅夫斯基是旧金山用户体验咨询公司Adaptive Path的创始合伙人。他从1994年开始从事开发商业网站，是获奖搜索引擎HotBot的交互设计师。他的设计作品和著作发表于很多出版物，包括WebMonkey，ID Magazine，《连线》，《华尔街日报》和《洛杉矶时报》。

出版者:Morgan Kaufmann

作者:Elizabeth Goodman Ph.D. School of Information University of California Berkeley

页数:608

出版时间:2012-9-21

价格:USD 59.95

装帧:Paperback

isbn号码:9780123848697

图书标签:用户体验用户研究UX交互设计HCI设计计算机科学英文

The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. "Observing the User Experience" will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account. This title: explains how to create usable products that are still original, creative, and unique; is a valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user; provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively; and, gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users.

读后感

这本书本来不是很厚，一开始感觉难度还不如《about face 3. 交互设计精髓》，结果看完像是脱了层皮...原因很多，比如像很多人说的，翻译很糟糕，读起来十分吃力；但更主要的是，他都讲得实在太详细了，比如用户调研方法那篇，每种方法主要步骤当中，穿插着人物数量时间安排...

够详细够全面，详细的有点过头了，最适合初学者看了。不过部分内容，还是有待深挖。毕竟是几年前的书了。 btw，国内公司很少这么科学决策的，除开bta，所以实践者要有不受待见的心理准备。 （豆瓣你是不是疯了，要多少字啊。。。。。。）  

中文版看过了，翻译的很烂，看起来有时候很费解啊。不过内容真的不错，很好的参考书。所以虽然看过了，还是还不犹豫网购了一本。所以有没有英文版，分享一下。 [e-mail] 中文版看过了，翻译的很烂，看起来有时候很费解啊。不过内容真的不错，很好的参考书。所以虽然看...  

Mike Kuniavsky挺好的一本书全让汤海这孙子糟践了。丫翻译后的根本不是中国话，语死早。这孙子不会是直接谷歌翻译，复制过去的吧。不过这本书的内容的确挺好的，介绍的够全面。有识之士要是能再弄个好点的重译本，就perfect了  

对英文原著给的是5星，中文的，如果有负分的话，真想给个负分。 翻译的同学，我觉得你还是要稍微对原著有点尊重。如果实在看不懂的话，还请译者从google翻译直接抄过来好了，就这样都比你自己翻译的清楚。 我怀疑Y就没认真看过书的内容。随便举个例子：P64页，“面向任务的访谈...  

用户评价

补标

以可用性测试为中心的一本书，同时还兼顾了能用的用研方法，列出了非常具体的操作步骤。可以作为工具书在需要的时候翻阅。

第一轮刷完，看得也是够慢的了。不过比翻译版好太多了。很多内容跟实际结合紧密，作为知识沉淀，系统性相当不错。

感觉才几年，就算是旧书了。

补标