Think Like Your Customer

出版者:McGraw-Hill

作者:Stinnett, Bill

页数:288

出版时间:2004-10

价格:$ 19.15

装帧:Pap

isbn号码:9780071441889

图书标签:商业英文原版Self_ImprovementInterpreting

This title shows how to capture customers by learning to think the way they do. The most common complaint Bill Stinnett hears from his corporate clients is that would-be vendors and suppliers "just don't understand our business". Drawing upon his years of experience as a Fortune 500 consultant, he offers sales and marketing professionals a powerful framework for understanding the inner workings of a business; knowing what motivates its executives and influences their buying decisions; identifying a company's organizational structure and decision-making psychology; and, using that information to develop a winning strategy for influencing how and why the customer buys.