Angry people often get into trouble - with spouses and kids, bosses and colleagues, friends and strangers - and 'putting a lid on it' is easier said than done. Yet this powerful, often destructive emotion can be tamed with the effective six-step program presented in this book. Anger expert Dr Robert Nay, who has conducted popular trainings and workshops nationwide on his proven approach, combines innovative self-discovery tools and targeted exercises for understanding and managing the five unproductive faces of anger, from passive-aggression to all-out rage. Quizzes, worksheets, and practice tips help readers assess when and why their anger becomes a problem, switch gears before it escalates out of control, and channel anger in more productive ways. Beyond just learning textbook strategies, readers gain skills to make anger control second-nature in stressful, hot-button situations. program presented in this book.