Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
發表於2025-01-11
Orchestrating Experiences 2025 pdf epub mobi 電子書 下載
圖書標籤: 設計 設計思維 用戶體驗
Orchestrating Experiences 2025 pdf epub mobi 電子書 下載