Terrence L. Gargiulo (Monterey, CA) is President of MakingStories.net and one of the leading authorities on the role of narrative in organizations. Gini Graham Scott, Ph.D. (Oakland and Santa Monica, CA) is the Founder and Director of Changemakers and the author of many books, including A Survival Guide for Working with Humans (978-0-8144-7205-7) and A Survival Guide to Managing Employees from Hell (978-0-8144-7408-2).

Treasured for centuries, the world's folk tales have left a legacy of wisdom for countless generations. Going beyond simple entertainment, stories such as "The Lion and the Hare" and "The Woodcutter's Daughter" instruct through example how to live in a world populated with dishonest, petty, and conniving characters. In the Land of Difficult People presents 24 charmingly illustrated fables. Taken from around the world, each exemplifies the best methods to use when dealing with difficult people at work. This helpful book identifies eight major types of difficult people, giving readers strategies for working with each of them. From Untrustworthy Ravens to Insincere Monkeys, this instructive collection follows each story with a down-to-earth analysis of how to manage any situation involving the toughest of characters. For anyone venturing "into the woods" of modern-day life, this book is a powerful potion of common sense that will lead to happily-ever-after endings every time.