Effective managers matter to an organization. After all, they translate strategy into action and motivate the people they lead. But managers are sometimes less than effective. Unprepared, they often lack key skills. Or, like so many managers promoted due to stellar job performance, they may have trouble understanding and motivating other people. Managers thrust into roles of authority need grounding in the fundamentals of management. And that's exactly what management experts Peg Thomas and Jim Fairbank deliver. "The Daily Art of Management" is the mentor at a manager's shoulder, full of excellent advice and encouragement. This book, which draws on the experience of Thoms and Fairbank as well as their research on management behavior, closes the gap between the idealized leader and reality - the gap between 'book learning' and 'street smarts.' It shows managers and aspiring leaders at all levels of the organization how to master ten key roles and practice them on a daily basis.