发表于2024-11-23
Managing the Professional Service Firm 2024 pdf epub mobi 电子书
放在自己的博客上了,http://www.iamhukai.com/?p=290,有兴趣一起讨论哈
评分放在自己的博客上了,http://www.iamhukai.com/?p=290,有兴趣一起讨论哈
评分放在自己的博客上了,http://www.iamhukai.com/?p=290,有兴趣一起讨论哈
评分放在自己的博客上了,http://www.iamhukai.com/?p=290,有兴趣一起讨论哈
评分放在自己的博客上了,http://www.iamhukai.com/?p=290,有兴趣一起讨论哈
图书标签: 管理 Consulting 专业服务公司管理 咨询 管理咨询 skill firm 思维
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For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."
时至今日,该书的许多观点人仍然能够引起共鸣。从事咨询审计等专业服务行业必读之书
评分20年前的一本书,到现在依然透彻清晰地给出了专业服务公司的管理与领导方式,跟上个月在哈佛商业学院学习的内容相互补充,不愧大家风范。整本书给给出了对于管理一家专业服务公司,如何制定客户战略、人才战略等主要内容,非常具有实际操作指导意义。
评分好难读,决定不读了!
评分好难读,决定不读了!
评分一天时间看了几个和自己研究相关的章节,开始还有点犹豫书的出版时间过早,是否会信息过时不适用,这的确是书的最大弊端,但更多的感触是读的过程很像是把专业服务公司管理的各个方面系统学习了一遍,自己从前看过的相关文献自动串联起来,对我在这个领域的思维和理解是很大的提高。这本书不愧是'the bible of professional services',作者的确是领域的领军人,看过似醍醐灌顶,只要read with discretion,都能从中获得些什么。
Managing the Professional Service Firm 2024 pdf epub mobi 电子书