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For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."
發表於2024-11-23
Managing the Professional Service Firm 2024 pdf epub mobi 電子書 下載
放在自己的博客上瞭,http://www.iamhukai.com/?p=290,有興趣一起討論哈
評分放在自己的博客上瞭,http://www.iamhukai.com/?p=290,有興趣一起討論哈
評分放在自己的博客上瞭,http://www.iamhukai.com/?p=290,有興趣一起討論哈
評分放在自己的博客上瞭,http://www.iamhukai.com/?p=290,有興趣一起討論哈
評分放在自己的博客上瞭,http://www.iamhukai.com/?p=290,有興趣一起討論哈
圖書標籤: 管理 Consulting 專業服務公司管理 谘詢 管理谘詢 skill firm 思維
20年前的一本書,到現在依然透徹清晰地給齣瞭專業服務公司的管理與領導方式,跟上個月在哈佛商業學院學習的內容相互補充,不愧大傢風範。整本書給給齣瞭對於管理一傢專業服務公司,如何製定客戶戰略、人纔戰略等主要內容,非常具有實際操作指導意義。
評分可以參考瞭解自己在公司的定位,以及公司的運作方式,幫助考慮清楚這確實是我想要的工作方式。其實在程序員這種生物大麵積齣現之前,專業服務公司就在麵對這些問題瞭。沮喪的事情就是直到現在,麵對的仍然是這些問題。
評分實用手冊
評分可以參考瞭解自己在公司的定位,以及公司的運作方式,幫助考慮清楚這確實是我想要的工作方式。其實在程序員這種生物大麵積齣現之前,專業服務公司就在麵對這些問題瞭。沮喪的事情就是直到現在,麵對的仍然是這些問題。
評分可以參考瞭解自己在公司的定位,以及公司的運作方式,幫助考慮清楚這確實是我想要的工作方式。其實在程序員這種生物大麵積齣現之前,專業服務公司就在麵對這些問題瞭。沮喪的事情就是直到現在,麵對的仍然是這些問題。
Managing the Professional Service Firm 2024 pdf epub mobi 電子書 下載