The Trusted Advisor

出版者:Touchstone

作者:David H. Maister

页数:240

出版时间:2001-10-9

价格:USD 15.95

装帧:Paperback

isbn号码:9780743212342

图书标签:咨询管理销售社交关系谈判职场公关leadership

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在线阅读本书

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.

用户评价

我在专业上的导师

我在专业上的导师

David Maister 的巨著，涵盖全面，所授经验非常精简，字字玑珠，简单易行，值得每位顾问作为手边书，反复研读。又，本书也有有声书MP3 出版，适合在旅途中听

道出了咨询的真谛，充满了各种实践技巧

一方面实在有些偏理论，另外一方面，又太细节和琐碎。