Clara Shih is the creator of Faceconnector (formerly Faceforce), the first business application on Facebook. In addition, Clara is the product line director of AppExchange, salesforce.com’s online marketplace for business Software-as-a-service applications built by third-party developers and ISVs. (Editor’s note: Upon completing this book, Clara has created a new role and team at salesforce.com focused on enterprise social networking alliances and product strategy.) Previously, Clara worked in strategy and business operations at Google, and before that as a software developer at Microsoft. She is the founder and serves on the board of directors of Camp Amelia Technology Literacy Group, an East Palo Alto, California-based 501(c)(3) nonprofit that develops and distributes technology education software and curriculum. Clara holds B.S. and M.S. degrees in economics and computer science from Stanford, and has a master’s degree in Internet studies from Oxford, where she studied as a United States Marshall Scholar. Clara is a frequently invited speaker at social media conferences around the world, including Web 2.0 Expo, Enterprise 2.0, Netgain, Social Ad Summit, and the Social Networking Conference.

“People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity--both personal and professional--and use the social filters on the Web to connect with the world around them.”

--Sheryl Sandberg, Chief Operating Officer, Facebook

“...A must-read for CEOs and other executives who want to understand Facebook and more importantly take the right actions to stay relevant and stay competitive.”

--David Mather, President, Hoovers, Inc.