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发表于2024-06-29

Clients for Life 2024 pdf epub mobi 电子书

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出版者:Free Press

作者:Jagdish N. Sheth

出品人:

页数:272

译者:

出版时间:2002-7

价格:72.0

装帧:Paperback

isbn号码:9780684870304

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图书标签: 营销客户服务 201909ReadingChallenge

Clients for Life 2024 pdf epub mobi 电子书图书描述

<CENTER>An Innovative Blueprint for Enduring Client Relationships</CENTER>

More than 15 million people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Supported by more than one hundred case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor -- an irreplaceable resource -- from the expert for hire -- a tradable commodity.

<LI>Experts are specialists; advisors become deep generalists who have broad perspective.

<LI>Experts are for hire; advisors have selfless independence, balancing client devotion with objectivity and detachment.

<LI>Experts have professional credibility; advisors develop deep personal trust.

<LI>Experts analyze; advisors synthesize and bring big-picture thinking to the table.

<LI>Experts supply expertise and information; advisors are educators who provide insight and wisdom.

</UL>

Portraits of history's most famously successful advisors, including Machiavelli, Sir Thomas More, and J. P. Morgan, underscore these timeless qualities that modern professionals need to develop to excel in today's competitive environment.

Clients for Life 2024 pdf epub mobi 电子书

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I read Sobel many years ago with a lot of admiration. How funny my reading experience in the past 9 months has shifted my judgment! There are some good chapters and insights such as deep generalist, selfless independence and mission orientation, however I tend to ignore how he contributed advisor's success to some superficial and hearsay evidence.

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