The Starbucks Experience 2024 pdf epub mobi 電子書 下載


The Starbucks Experience

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Book Description

WAKE UP AND SMELL THE SUCCESS!

You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.

The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's “most admired” companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the “partners”-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to

Reach out to entire communities

* Listen to individual workers and consumers

* Seize growth opportunities in every market

* Custom-design a truly satisfying experience that benefits everyone involved

* Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.

For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.

From Publishers Weekly

In this paean to "one of the truly exceptional American success stories," Michelli convinces the reader that Starbucks is a great company, but he stumbles when trying to extract "precepts that can enhance your business and your personal life." He explores the various levels on which Starbucks succeeds, from its generous HR policies and lively work environment to its attention to detail and genuine concern for social causes—all of which highlight how singular a company it is. (Michelli throws in the word "unique" as often as twice a sentence.) But when it comes to advice for businesspeople, his "simple, yet not simplistic" tenets are too vague to be very helpful. Michelli notes that he has no personal stake in Starbucks: "I am not here to sell you on the company." But his enthused exclamations—"It is difficult to imagine all the great things that are yet to come for Starbucks"—give The Starbucks Experience the ring of an authorized book. Still, the company's practices are undeniably innovative and inspiring, and even if most of them aren't directly relevant, there's surely something in this book that's applicable to most businesses. (Nov.)

From the Back Cover

“Keen insight on the transformational power of Starbucks.”-Dr. Jackie Freiberg, bestselling coauthor, Guts! and Nuts!

“Practical, proven ideas and strategies that you can apply immediately.”-Brian Tracy, bestselling author of Million Dollar Habits

How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.

Principle 1: Make It Your Own

Principle 2: Everything Matters

Principle 3: Surprise and Delight

Principle 4: Embrace Resistance

Principle 5: Leave Your Mark

Book Dimension

length: (cm)21.1                 width:(cm)13.7

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發表於2024-06-18

The Starbucks Experience 2024 pdf epub mobi 電子書 下載

The Starbucks Experience 2024 pdf epub mobi 電子書 下載

The Starbucks Experience 2024 pdf epub mobi 電子書 下載



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評分

在美國商學院聽到最多的presentation就是關於新巴剋的,接下來就是Apple,Google,特斯拉。關於新巴剋的課題和研究實在太多瞭,但是真的能讓聽眾有啓發的隻占10%不到。大多數都是一些陳詞濫調,大傢聽完後也隻是“嗬嗬”。如果一個會場有兩場演講可選,一個說新巴剋,一個說沃...

評分

在美國商學院聽到最多的presentation就是關於新巴剋的,接下來就是Apple,Google,特斯拉。關於新巴剋的課題和研究實在太多瞭,但是真的能讓聽眾有啓發的隻占10%不到。大多數都是一些陳詞濫調,大傢聽完後也隻是“嗬嗬”。如果一個會場有兩場演講可選,一個說新巴剋,一個說沃...

評分

在美國商學院聽到最多的presentation就是關於新巴剋的,接下來就是Apple,Google,特斯拉。關於新巴剋的課題和研究實在太多瞭,但是真的能讓聽眾有啓發的隻占10%不到。大多數都是一些陳詞濫調,大傢聽完後也隻是“嗬嗬”。如果一個會場有兩場演講可選,一個說新巴剋,一個說沃...

評分

在美國商學院聽到最多的presentation就是關於新巴剋的,接下來就是Apple,Google,特斯拉。關於新巴剋的課題和研究實在太多瞭,但是真的能讓聽眾有啓發的隻占10%不到。大多數都是一些陳詞濫調,大傢聽完後也隻是“嗬嗬”。如果一個會場有兩場演講可選,一個說新巴剋,一個說沃...

評分

在美國商學院聽到最多的presentation就是關於新巴剋的,接下來就是Apple,Google,特斯拉。關於新巴剋的課題和研究實在太多瞭,但是真的能讓聽眾有啓發的隻占10%不到。大多數都是一些陳詞濫調,大傢聽完後也隻是“嗬嗬”。如果一個會場有兩場演講可選,一個說新巴剋,一個說沃...

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出版者:McGraw-Hill Education
作者:Joseph Michelli
出品人:
頁數:224
譯者:
出版時間:2006-10-5
價格:USD 28.00
裝幀:Hardcover
isbn號碼:9780071477840
叢書系列:

圖書標籤: 管理  Starbucks  經濟  商業  星巴剋  Management  英文  商管   


The Starbucks Experience 2024 pdf epub mobi 電子書 下載
想要找書就要到 本本書屋
立刻按 ctrl+D收藏本頁
你會得到大驚喜!!

The Starbucks Experience pdf epub mobi 用戶評價

評分

Starbucks must pay a lot to the author...so much flattering, so much bla bla...

評分

看完決定給4分提到5分

評分

看完決定給4分提到5分

評分

隨便翻完,感覺書裏強調人性化和隨時給顧客驚喜的理念對喜歡得瞭便宜還賣乖的中國人來說,實在不適閤呀~

評分

我想這個大概對求職信有幫助吧。。。。

The Starbucks Experience 2024 pdf epub mobi 電子書 下載


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