奇普·希思(Chip Heath)現任斯坦福大學商學院組織行為學教授。現居於加州洛斯加托斯。
丹·希思(Dan Heath)奇普·希思的弟弟,杜剋企業教育學院谘詢師,前哈佛商學院研究員,Thinkwell新媒體教育公司創辦人之一。現居於北加利福尼亞羅利市。
Editorial Reviews
From Publishers Weekly
Starred Review. Unabashedly inspired by Malcolm Gladwell's bestselling The Tipping Point, the brothers Heath—Chip a professor at Stanford's business school, Dan a teacher and textbook publisher—offer an entertaining, practical guide to effective communication. Drawing extensively on psychosocial studies on memory, emotion and motivation, their study is couched in terms of "stickiness"—that is, the art of making ideas unforgettable. They start by relating the gruesome urban legend about a man who succumbs to a barroom flirtation only to wake up in a tub of ice, victim of an organ-harvesting ring. What makes such stories memorable and ensures their spread around the globe? The authors credit six key principles: simplicity, unexpectedness, concreteness, credibility, emotions and stories. (The initial letters spell out "success"—well, almost.) They illustrate these principles with a host of stories, some familiar (Kennedy's stirring call to "land a man on the moon and return him safely to the earth" within a decade) and others very funny (Nora Ephron's anecdote of how her high school journalism teacher used a simple, embarrassing trick to teach her how not to "bury the lead"). Throughout the book, sidebars show how bland messages can be made intriguing. Fun to read and solidly researched, this book deserves a wide readership. (Jan. 16)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
From Booklist
Based on a class at Stanford taught by one of the authors, this book profiles how some ideas "stick" in our minds while the majority fall by the wayside. Urban legends, conspiracy theories, and compelling advertising make up much of the intrinsically interesting examples that the Heaths profile that qualify for "stickiness." This book explores what makes social epidemics "epidemic" and, as the Heaths cite from Malcolm Gladwell's Tipping Point (2000), defines the secret recipe that makes an idea viral. The principles of stickiness are examined--an unexpected outcome, lots of concrete details that we remember, emotion, simplicity, and credibility--all packaged in an easily told story format. Taking these five stickiness attributes, the book offers numerous examples of how these properties make up the stories we are all familiar with--the urban legend about kidney theft and the razor blades supposedly lurking in Halloween candy. Exercises, checklists, and other tools are sprinkled throughout the book to help the reader understand and test how stickiness can be applied to their ideas, whether they are teachers, parents, or CEOs. Gail Whitcomb
Copyright © American Library Association. All rights reserved
用戶新增難做,維護老用戶,增加復購現在顯得越來越重要,下麵4中策略可以有效提升復購率 ①搭建閤理的會員體係:常見的做法如會員等級體係、會員尊享活動、積分換購、會員成長體係等等。 ②商品擁有權和消費權分離:最有效的用戶忠誠就是質押,為用戶有東西在你手裏,又為瞭避...
評分閱讀《讓創意更有黏性》這本書時,有一個觀點讓我印象非常深刻,那就是:“知識的詛咒”。 一旦我們知道某樣東西,我們就會發現很難想象不知道它是什麼樣子。我們的知識“詛咒”瞭我們。對於我們來說同彆人分享我們的知識變得很睏難,因為我們不易重造我們聽眾的...
評分1 所謂粘性,是指你的創意與觀點能讓人聽懂,能被人記住,並形成持久的影響(換言之,它們能夠改變受眾的思想或行為) 2 知識的詛咒:我們一旦知道某事,就無法想象不知道這是的情況發生的原因;我們的知識“詛咒”瞭我們。我們很難與他人分享這些知識,因為我們無法輕易摸透...
評分最近混cpa的小組,經常有人問“怎麼報名,什麼時候考試,報名費多少”,就會疑惑怎麼問這麼基礎的東西,後來突然想起當時我也百度瞭好久。這就是“知識的詛咒”——一旦我們知道某樣東西,就會很難想象不知道他時是什麼樣子。所以工程師無法跟顧客溝通;差勁的老師不知道怎麼教...
: C912.6/H437
评分SUCCESs!
评分其實寫得很一般,噱頭太多瞭,心理學描寫的很好,五個concept很好,但偏見色彩濃鬱,讀來一笑罷瞭
评分SUCCESS原則,“知識的詛咒”,都太棒瞭!
评分SUCCESS原則,“知識的詛咒”,都太棒瞭!
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