Tony Hsieh(谢家华) - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
发表于2024-12-25
Delivering Happiness 2024 pdf epub mobi 电子书
用户新增难做,维护老用户,增加复购现在显得越来越重要,下面4中策略可以有效提升复购率 ①搭建合理的会员体系:常见的做法如会员等级体系、会员尊享活动、积分换购、会员成长体系等等。 ②商品拥有权和消费权分离:最有效的用户忠诚就是质押,为用户有东西在你手里,又为了避...
评分P26. 谢家华毕业得到一份甲骨文的工作,每天的工作是运行两个或三个测试,并且“我也意识到,没有人记录我什么时候来或者离开办公室。事实上,我想根本没有人知道我是谁” 关于职业的选择,是我们几乎每天在考虑的问题,而且随着身边同学开始走向各条不同的路,我也开始关注自...
评分可以一看, 创业这种事情,易说难学。简单记录一下读书心得。 1. 中文题目太差,如果用英文的题目 Delivering Happiness 直译,比较好的贴近书的内容,一本接近鸡汤的创业励志书。 2. 这本书传达的核心理念就是(无比)重视客服和公司文化建设, 这是一个人人都会讲, 但是极少有...
评分《三双鞋》(Delivering Happiness)这本书中英文两个版本我都读了,很感动,所以想说点什么。 原本是想了解电子商务的传奇Zappos的历史,读了以后却发现有关商业的东西倒是其次的了。 这是谢家华的个人传记,有大部分关于Zappos的历史,因为那是他倾注心血的企业。创业过的...
评分可以一看, 创业这种事情,易说难学。简单记录一下读书心得。 1. 中文题目太差,如果用英文的题目 Delivering Happiness 直译,比较好的贴近书的内容,一本接近鸡汤的创业励志书。 2. 这本书传达的核心理念就是(无比)重视客服和公司文化建设, 这是一个人人都会讲, 但是极少有...
图书标签: 商业 思维 管理 成长 Happiness 励志 职场 business
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
Somehow the best of its kind that I've read in recent years! Quite a captivating story!
评分重读,做了几个创业项目之后更加喜欢这本书。特别喜欢Zappos的文化,他们delivering happiness的愿景在所有细节里都做到了,这是一家伟大的公司。Tony更是一个有着让人艳羡的生活和广泛兴趣爱好的天才。
评分For an individual, character is the destiny; for an organization, culture is the destiny
评分Audiobook下载:百度云网盘。美籍华裔Zappos CEO创业经,值得多听几遍。听完只觉得一个公司的企业文化实在是很重要,是否以人为本得人心留人是最重要的。”I wanna work for a great company“。
评分对高分表示不解。。。
Delivering Happiness 2024 pdf epub mobi 电子书