Tony Hsieh(谢家华) - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
发表于2024-11-24
Delivering Happiness 2024 pdf epub mobi 电子书
可以一看, 创业这种事情,易说难学。简单记录一下读书心得。 1. 中文题目太差,如果用英文的题目 Delivering Happiness 直译,比较好的贴近书的内容,一本接近鸡汤的创业励志书。 2. 这本书传达的核心理念就是(无比)重视客服和公司文化建设, 这是一个人人都会讲, 但是极少有...
评分用户新增难做,维护老用户,增加复购现在显得越来越重要,下面4中策略可以有效提升复购率 ①搭建合理的会员体系:常见的做法如会员等级体系、会员尊享活动、积分换购、会员成长体系等等。 ②商品拥有权和消费权分离:最有效的用户忠诚就是质押,为用户有东西在你手里,又为了避...
评分本人是这本书的策划编辑,有些读者提出了一些问题,在此一并答复,希望我的答复能让大家释疑。 问题一.Zappos 老大 Tony Hsieh 的自传Delivering Happiness:A Path to Profits, Passion, and Purpose生生被国内翻译成《三双鞋:美捷步总裁谢家华自述》,咱们...
评分这本书看了三遍以上,越看对作者越是崇拜。 我只对棋牌类游戏感兴趣,而且要真金白银的玩,不然既提高不了水平又浪费时间。 ----------------------------------------笔记---------------------------------------- 大学时候我曾玩过一阵子扑克,但是和许多人一样,我只是把...
评分这本书看了三遍以上,越看对作者越是崇拜。 我只对棋牌类游戏感兴趣,而且要真金白银的玩,不然既提高不了水平又浪费时间。 ----------------------------------------笔记---------------------------------------- 大学时候我曾玩过一阵子扑克,但是和许多人一样,我只是把...
图书标签: 商业 思维 管理 成长 Happiness 励志 职场 business
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
重读,做了几个创业项目之后更加喜欢这本书。特别喜欢Zappos的文化,他们delivering happiness的愿景在所有细节里都做到了,这是一家伟大的公司。Tony更是一个有着让人艳羡的生活和广泛兴趣爱好的天才。
评分论写作水平,真的跟畅销的记者写的书差的有点远。但是论故事和创业经历,值得一读。
评分其实这种成功还是有很多偶然的因素,不过至少,应该做自己想做的事儿!
评分Somehow the best of its kind that I've read in recent years! Quite a captivating story!
评分前2/3
Delivering Happiness 2024 pdf epub mobi 电子书