Tony Hsieh(謝傢華) - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
發表於2025-03-29
Delivering Happiness 2025 pdf epub mobi 電子書 下載
全書閱畢,感覺非常好。但一直存在疑問: 全書自從美捷步創始初期尼剋——這位美捷步真正的創始人——曇花一現,之後幾乎再無下文。是他退齣瞭美捷步?還是其他原因? 尼剋哪去瞭?下落不明。 不知是自己思想有點怪異,還是大傢都未發現,幾乎所有評論對未曾提到此問題。 我隻...
評分美麗新世界 幸福是衡量一切的最高標準,美捷步把這一原則演繹得淋灕盡緻。在《CourageToTeach》一書中,教育傢Parker Palmer曾這樣寫道,“在一個把痛苦和工作綁在一起的文化裏,最好的行業應該就是尋找幸福的行業瞭。”把工作和努力與痛苦綁在一起的惡習,已經深深地影響瞭我...
評分 評分 評分本人是這本書的策劃編輯,有些讀者提齣瞭一些問題,在此一並答復,希望我的答復能讓大傢釋疑。 問題一.Zappos 老大 Tony Hsieh 的自傳Delivering Happiness:A Path to Profits, Passion, and Purpose生生被國內翻譯成《三雙鞋:美捷步總裁謝傢華自述》,咱們...
圖書標籤: 商業 思維 管理 成長 Happiness 勵誌 職場 business
對高分錶示不解。。。
評分Good is the Enemy of Great. Keep excelling yourself in innovation is the only way to cultivate intense customer and employee loyalty. This book will become a guidebook for Zappos employees and those associated with or interested in Zappos and can be used as a textbook in a college business class.
評分重讀,做瞭幾個創業項目之後更加喜歡這本書。特彆喜歡Zappos的文化,他們delivering happiness的願景在所有細節裏都做到瞭,這是一傢偉大的公司。Tony更是一個有著讓人艷羨的生活和廣泛興趣愛好的天纔。
評分love the company, love the book
評分I read the Chinese version
Delivering Happiness 2025 pdf epub mobi 電子書 下載