Contents
Welcome
Dedication
Epigraph
Preface: A Guidance Counselor’s Nightmare
Building the perfect Google resume, in retrospect
Why Google’s Rules Will Work for You
The surprising (and surprisingly successful) places that work just as we do
1. Becoming a Founder
Just as Larry and Sergey laid the foundation for how Google treats its people, you can lay the foundation for how your team works and lives
2. “Culture Eats Strategy for Breakfast”
If you give people freedom, they will amaze you
3. Lake Wobegon, Where All the New Hires Are Above Average
Why hiring is the single most important people activity in any organization
4. Searching for the Best
The evolution of Google’s “self-replicating talent machine”
5. Don’t Trust Your Gut
Why our instincts keep us from being good interviewers, and what you can do to hire better
6. Let the Inmates Run the Asylum
Take power from your managers and trust your people to run things
7. Why Everyone Hates Performance Management, and What We Decided to Do About It
Improve performance by focusing on personal growth instead of ratings and rewards
8. The Two Tails
The biggest opportunities lie in your absolute worst and best employees
9. Building a Learning Institution
Your best teachers already work for you.… Let them teach!
10. Pay Unfairly
Why it’s okay to pay two people in the same job completely different amounts
11. The Best Things in Life Are Free (or Almost Free)
Most of Google’s people programs can be duplicated by anyone
12. Nudge… a Lot
Small signals can cause large changes in behavior. How one email can improve productivity by 25 percent
13. It’s Not All Rainbows and Unicorns
Google’s biggest people mistakes and what you can do to avoid them
14. What You Can Do Starting Tomorrow
Ten steps to transform your team and your workplace
Afterword for HR Geeks Only: Building the World’s First People Operations Team
The blueprint for a new kind of HR
Work Rules
Acknowledgments
Photo Credits
About the Author
Praise for WORK RULES!
Notes
Newsletters
Copyright
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